Contract cleaning - a partnership development

Times are changing in the retail industry, supermarkets are staying open all night, customers expect extremely high quality – and clean floors are strongly associated with increased impulse buying.

Retail cleaners are no strangers to the high demands of their customers.

In the retail cleaning sector, quality and service go hand in hand.

That’s why retail cleaners need cleaning equipment to be state-of-the-art, and as dependable as possible. Service contracts offered by Nilfisk-Advance provide retail cleaners with professional, round the clock cover, allowing them to meet their customers expectations.

The partnership process with Compass Cleaning Ltd., a major Contract Cleaning customer in the UK, continues to develop following the supply of floorcare equipment to 101 Retail sites in the South East of England.

Compass employs more than 11,000 staff and provides outsourcing services to more than 600 organisations.
Compass opted for a three year, all inclusive maintenance package from Nilfisk-Advance.
A unique feature of the package is that Nilfisk-Advance offered Compass a fixed cost for the length of the contract, a point that is often requested by companies in the Contract Cleaning sector.
Nilfisk-Advance’s full service package is supported by direct Service Technicians working closely with a network of dealers located throughout the UK.

Contract Offer -

The contract will include an internet report system which will keep the customer informed of all activity carried out by Service technicians at each of the Compass sites, this means that local training issues can be highlighted quickly.

With the full service contract from Nilfisk-Advance, Compass can concentrate on what they do best: deliver retail cleaning of the highest standard to supermarkets and other multiple retailers.